Customer Service Specialist

1 week ago


Elizabethtown, North Carolina, United States Adecco US, Inc. Full time
Job Overview
Adecco US, Inc. is seeking a dedicated Customer Service Representative for a local business in Elizabethtown, NC. As a pivotal member of our customer service team, you will interact directly with customers and sales representatives to provide exceptional support in various sales functions including order entry, customer care, pricing, and more.

The ideal candidate will have strong communication skills, be able to work in a fast-paced environment, and possess a high level of attention to detail.

Key Responsibilities
- Respond to customer inquiries regarding products, warranties, services, and order status
- Ensure customer satisfaction and compliance with regulations, contracts, and company standards
- Process and coordinate customer orders from pricing requests to completion, ensuring accuracy and compliance
- Provide timely and accurate responses to inquiries related to delivery, pricing, commissions, and product details

Requirements
- Associate Degree in Business or related field preferred
- 2-5 years of experience in a customer-facing role, preferably in a similar industry
- Strong understanding of customer service principles, practices, and policies
- Familiarity with Fortive products, marketing programs, or customer-specific requirements is advantageous

Benefits
- Competitive hourly rate: $17.00 per hour
- Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan
- Paid leave including Paid Sick Leave, Holiday pay where applicable, and other benefits as required by Federal, State, or local law

Contact Information
Adecco US, Inc.

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