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Clinical Case Coordinator

2 months ago

Canton, Massachusetts, United States ARK Behavioral Health Full time
Job Overview

About Us: Ark Behavioral Health is a prominent network of facilities dedicated to the treatment of Drug and Alcohol Addiction. We are committed to delivering a comprehensive range of care options to individuals ready to embark on their recovery journey. Our approach is rooted in integrity, transparency, and compassion, ensuring that our clients receive the highest quality of care.

Position Summary: We are seeking a full-time Case Manager to join our team. This role is essential in providing a wide array of services aimed at assisting individuals and families dealing with complex medical conditions, whether physical or mental. The Case Manager will work diligently to identify clients' needs and objectives, collaborating closely with relevant contacts to determine the most effective treatment pathways.


Key Responsibilities:

  • Facilitate psycho-educational groups and individual case management sessions as required.
  • Conduct comprehensive intake assessments.
  • Lead treatment team meetings and family consultations.
  • Manage an assigned caseload, prioritizing clients' urgent needs.
  • Perform thorough mental or physical health evaluations to create actionable plans, establish goals, and identify necessary resources.
  • Provide counseling in both group and individual formats.
  • Collaborate with external agencies to enhance support services and resources.
  • Maintain detailed patient records to track clients' progress throughout their treatment.
  • Develop comprehensive discharge plans tailored to client needs.
  • Fulfill additional duties as necessary.

Qualifications Required:

  • Understanding of Federal, State, and Municipal regulations governing the treatment of addiction, including confidentiality and patient rights.
  • Knowledge of workplace policies regarding drug-free environments and violence prevention.
  • Familiarity with addiction issues and the principles of the 12-Step Recovery Program.
  • Experience with patient care documentation and histories.
  • Proficiency in crisis intervention techniques and emergency procedures related to substance overdose, including First Aid and CPR.
  • Awareness of the effects of alcohol and addictive substances on individuals and their families.
  • Strong communication, observational, and writing skills.

Preferred Qualifications:

  • LADC-2 Certification.
  • 3-5 years of experience in case management within a behavioral health context.

Essential Skills:

  • Effective problem-solving and stress management abilities.
  • Capability to work collaboratively with a multidisciplinary team to support physical health aspects of recovery.
  • Commitment to maintaining quality and safety standards.
  • Ability to observe, assess, and document symptoms and progress.
  • Provision of basic therapeutic care and appropriate interventions for the population served.
  • Support for the daily needs of clients with mental, emotional, or co-occurring diagnoses.

Educational Background:

  • Bachelor's Degree preferred.

Physical Requirements: The role may involve exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently.


Why Choose Us: We foster an environment that encourages professional growth and maintains a healthy work-life balance. Our commitment to our employees is reflected in our competitive compensation and comprehensive benefits designed to support your wellness and financial needs.

Diversity and Inclusion: We are dedicated to creating a workplace that values diversity and inclusion. As an equal opportunity employer, we welcome applicants from all backgrounds and ensure that all qualified candidates receive consideration for employment without discrimination.

Accommodations: We are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the employment application process. Please reach out to Human Resources for assistance.