Customer Service Representative

2 weeks ago


Eugene, Oregon, United States Knitwell Group Full time
Empower Women's Confidence

At the Knitwell Group, we're dedicated to empowering women's confidence through fashion. As a Sales Associate, you will play a vital role in helping our customers find the perfect outfit and providing exceptional customer service. Our inclusive community values diversity, and we're committed to creating a welcoming environment for all associates and customers.

Key Responsibilities
  • Embody our company values by providing outstanding customer service and supporting a diverse and inclusive culture.
  • Develop strong relationships with customers to understand their needs and preferences.
  • Stay up-to-date on product knowledge and sales techniques to deliver exceptional results.
  • Work collaboratively with colleagues to achieve store goals and objectives.
  • Contribute to a positive and respectful work environment by demonstrating Lane Selling behaviors and adhering to company policies.

Requirements
  • Strong communication and customer service skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Technology proficiency and ability to operate a computerized register system.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Must be able to read, write, and communicate in English; other languages desirable.

About Us
The Knitwell Group is a dynamic and fashion-forward company that values its associates and customers. We're committed to creating a positive and inclusive work environment that empowers our team members to succeed. If you're passionate about fashion, customer service, and creating a positive experience for our customers, we encourage you to apply for this exciting opportunity.

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