Customer Service Representative

3 weeks ago


Eugene, Oregon, United States Motion & Flow Control Products Full time
Customer Service Representative Job Description

Motion and Flow Controls Products is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information to customers regarding products, services, and company policies.
  • Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
  • Utilize our business ERP systems to retrieve customer information, stock status, and order details.
  • Track and follow up on customer inquiries, quotations, and orders.
Requirements:
  • High school diploma or equivalent required.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in MS Office and Epicor Prophet 21 a plus.
What We Offer:
  • Competitive hourly rate of $22-$28.
  • Attractive benefits package including medical, dental, vision, 401(k), and life insurance.
  • Opportunities for career growth and professional development.

Motion and Flow Controls Products is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees.



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