Customer Service Representative
3 weeks ago
Motion and Flow Controls Products is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information to customers regarding products, services, and company policies.
- Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
- Utilize our business ERP systems to retrieve customer information, stock status, and order details.
- Track and follow up on customer inquiries, quotations, and orders.
- High school diploma or equivalent required.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in MS Office and Epicor Prophet 21 a plus.
- Competitive hourly rate of $22-$28.
- Attractive benefits package including medical, dental, vision, 401(k), and life insurance.
- Opportunities for career growth and professional development.
Motion and Flow Controls Products is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees.
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Customer Service Representative
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