Collision Repair Service Representative

1 day ago


San Bruno, California, United States Chilton Auto Body Full time
Job Summary

Chilton Auto Body is seeking a skilled Collision Repair Service Representative to join our team. As a key member of our operations department, you will be responsible for delivering exceptional customer service to our clients throughout the repair process.

Key Responsibilities:

  • Provide clear and concise information to customers regarding the repair process, including insurance claims and payment procedures.
  • Complete vehicle intake process, including damage mapping, photography, and documentation.
  • Perform administrative tasks, such as collecting payments and updating rental management portals.
  • Participate in ongoing training and development to enhance skills and knowledge.

Requirements:

  • Previous experience in the automotive industry, preferably with knowledge of CCC One.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with the team to meet shared objectives.
  • Effective time management and multitasking skills.

Preferred Qualifications:

  • Bilingual (Spanish) or knowledge of the collision industry.

What We Offer:

  • Competitive pay rate of $20-24 depending on experience.
  • Bonuses, paid holidays, and 2 weeks PTO.
  • Medical, dental, vision, and life insurance.
  • Matching 401(k) plan.


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