Appliance Service Technician

2 days ago

New York, New York, United States GE Appliances Full time
About the Role

We are seeking a highly skilled and motivated Appliance Service Technician to join our team at GE Appliances. As a key member of our service team, you will be responsible for providing exceptional customer service and ensuring the efficient repair and maintenance of our appliances.

Key Responsibilities
  • Conduct diagnosis and repair of major appliances in consumer's homes
  • Promote and sell GE Appliances service contracts, water filters, and other products
  • Operate assigned service van to repair locations
  • Record all activities related to repairs, routes, and other activities
  • Attend trainings, meetings, and other events as required to expand and remain a knowledgeable expert in the repair industry
  • Manage maintenance and stock inventory of assigned service van
  • Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established
  • Follow safety procedures and constant awareness for personal safety and safety of others
Requirements
  • HS Diploma or General Education Degree (GED)
  • 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
  • Ability/experience diagnosing and repairing major appliances
  • Excellent customer service and communication skills
  • Ability to work a flexible schedule with some Saturdays as needed
  • Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen
  • Must have or be willing to obtain CFC Certification within 6 months
Preferred Qualifications
  • 6 plus months of experience with Refrigeration repair
  • CFC Certified
  • Certification in appliance repair or Associates' degree preferred
About GE Appliances

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation.

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