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Retail Operations Leader

2 months ago


Chula Vista, California, United States The Salvation Army Full time

About The Salvation Army Adult Rehabilitation Center (ARC)

The Salvation Army Adult Rehabilitation Center (ARC) is a no-fee program dedicated to assisting men and women in their journey toward rehabilitation. We are deeply grateful for the contributions of our valued employees, who play a vital role in maintaining and enhancing the effectiveness of our programs.

About Our Retail Team

Join our committed Retail Team at The Salvation Army. Together, we strive to serve and positively impact our local community by upholding our mission of "Do The Most Good" at our thrift store. This opportunity allows you to contribute to the success of our program and its participants while fostering a positive shopping experience for customers and donors.

Employee Benefits Offered

  • Opportunity for career growth
  • Paid time off
  • Employee Discounts
  • Employee Referral Bonuses
  • Monthly management incentive bonus
  • Medical, Dental, and Vision Insurance
  • Retirement Plan
  • AFLAC
  • Employee Assistance Program (EAP)

As Our Retail Operations Leader, You Will Be Responsible For:

  • Overseeing the daily operations of our retail store.
  • Developing strategies to enhance customer service, drive sales, and maximize profitability.
  • Ensuring customer satisfaction by addressing concerns promptly and efficiently.
  • Scheduling employees effectively to maintain adequate coverage throughout the day.
  • Providing guidance and supervision to employees, ensuring compliance with established policies and procedures.
  • Recruiting, interviewing, and onboarding new store personnel.
  • Conducting training sessions for new employees on store policies and procedures.
  • Managing employee performance through evaluations, feedback, and disciplinary actions.
  • Maintaining a well-stocked inventory and ensuring the timely processing of merchandise.
  • Promoting a positive and productive work environment.

About The Salvation Army

The Salvation Army is a global charitable organization dedicated to serving those in need. We provide a wide range of social services, including food assistance, shelter, clothing, and addiction recovery programs. Our mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.