Retail Sales Lead

6 hours ago

Chula Vista, California, United States Road Runner Sports Full time
About the Role

We are seeking a highly motivated and experienced Retail Sales Lead to join our team at Road Runner Sports. As a key member of our leadership team, you will be responsible for driving sales and profitability goals, while consistently exemplifying and fostering the mission and values of our company.

Key Responsibilities
  • Model and drive a WOW Customer Experience-focused selling culture
  • Provide consistent leadership and support to achieve or exceed sales and profitability goals
  • Lead by example within all areas of performance, including the WOW Experience, Fit Zone, and KPI Metrics
  • Develop, support, and retain a high-performance customer-team through consistent coaching, training, and recognition
  • Ensure a WOW customer experience, including visual execution/standards and customer engagement
  • Assess and analyze business trends utilizing all available reporting to problem solve business opportunities and take appropriate action
  • Validate and ensure execution of all omni-channel initiatives
  • Validate and ensure execution of all customer loyalty initiatives and activities
  • Assist store leadership in managing team member attendance and utilizing the labor flex tool to manage labor to the needs of the business
  • Responsible for organizing, planning, and execution of all visual merchandising in store with partnership of entire management team
  • Address and resolve employee issues and/or concerns with appropriate partnership
  • Support and maintain strong inventory management and data integrity routines
  • Support and maintain strong operational execution and compliance activities
  • Support and maintain a safe work environment through ongoing safety training
  • Consistently coach and role model the selling behaviors that support the WOW Experience and the 100% Commitments
  • Availability and flexibility to scheduling of the needs of the business, including irregular hours and evenings and weekends
  • Consistently conduct Quality Reviews (QRs)
  • Conduct new hire training for all Fit Experts, including Perfect Fit Finder
  • Prepare and conduct thorough team meetings, specifically highlighting retail initiatives and areas of focus
  • Effectively open and close the store, and lead the sales floor in absence of the Store Manager
Requirements
  • High School diploma or equivalent required; Associates degree from an accredited college or university and 1 year of related experience preferred, or equivalent combination of the education and experience
  • Minimum of 1+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
  • Leadership skills, including excellent customer experience behaviors, a strong sense of urgency, attention to detail, creative problem solving, and sound decision making skills
  • Ability to work a flexible schedule, including nights and weekends, depending upon the needs of the business
  • Ability to perform the basic functions of the job
  • Effective interpersonal communication skills in both verbal and written format
  • Must demonstrate an openness to feedback and ability to be open-minded and adaptable to changing priorities
What We Offer
  • Earn competitive pay plus bonus potential
  • Receive out of this world training to grow your career
  • Contribute to an OUTSTANDING team as you drive in-store sales
  • Be the envy of your friends with discounts on all the latest gear and footwear
  • Enjoy free running and walking events
  • Take pride in merchandising and maintaining an immaculate workplace

We are committed to protecting your privacy rights and collecting personal information from you for the purpose of evaluating your application for employment. To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page. We will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.

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