Branch Support Professional

3 days ago


Clearwater, United States Enterprise Holdings Full time
Enterprise Mobility is seeking a dedicated Branch Support Professional to join their team in New Port Richey, FL. This full-time position offers a competitive salary of $17.50/hour and a range of benefits, including paid time off, employee discount, and extended health benefits. As a Branch Support Professional, you will provide critical support to the rental operations at our branch location, ensuring seamless customer experiences and efficient business processes.

The ideal candidate will have at least 1 year of customer service or retail experience, a high school diploma or above, and a valid driver's license with a clean driving record. Your responsibilities will include taking incoming calls, managing outgoing calls, providing directions and assistance to customers, and performing various administrative tasks. If you are a team player with excellent communication skills, we encourage you to apply.

**Responsibilities:**
  • Taking incoming calls from customers, other branches, insurance companies, dealerships, repair shops, and other vendors
  • Managing outgoing calls for callback management, A/Rs, and miscellaneous calls as assigned
  • Providing exceptional customer service by assisting customers and assessing their rental needs in person and over the phone
  • Performing various administrative tasks, including research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing


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