Business Intelligence Systems Administrator

3 weeks ago


Dallas, Texas, United States Parkland Health Full time
About the Role

Parkland Health is seeking a highly skilled Business Intelligence Systems Administrator to join our team. As a key member of our Data Management and Enterprise Reporting department, you will be responsible for maintaining the information systems that provide secure, dependable, and accurate data to support our mission of delivering exceptional patient care.

Key Responsibilities
  • Maintain and support high-value Business Intelligence environments to meet customers' analytic needs.
  • Work with the DBA and storage teams to ensure proper backups are taken, test back-ups periodically, and ensure that the system can be restored in the event of a disaster.
  • Work on-call schedule to troubleshoot and triage issues with ETL and Business Intelligence cycles.
  • Participate in BI Administrators cross-training for on-call coverage and provide feedback for on-call protocols regularly to ensure the team maintains necessary expertise.
  • Document each step of system maintenance to ensure adequate communication within the team and customers.
  • Actively provide prompt responses to customer problems and inquiries, making the customer's experience the first priority in all operations.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 2 years' experience in maintaining Business Intelligence, Data Warehouse solutions, or ETL in a Run or Production support environment.
  • Experience with ETL tool Build or Run activities or Business Objects Admin.
  • Expert-level knowledge of commonly used programming concepts, practices, and procedures within the Information Technology field.
  • Strong analytic and computer skills, with an extensive knowledge of database management and data analysis.
Preferred Qualifications
  • 2 years' experience within a healthcare organization.
  • 2 years' experience in a systems engineering (hardware / software) capacity.
  • 2 years' experience with an Electronic Medical Record (EMR) application such as Eclipsys, Epic, Clarity, or Epic within a healthcare organization.
Parkland Health Values

Parkland Health is committed to the ICARE values: Integrity, Collaboration, Compassion, Accountability, Respect, and Equity. We strive to create a work environment that is inclusive, diverse, and respectful of all individuals.



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