Relationship Banker II

3 weeks ago

Pelham, Alabama, United States Regions Bank Full time

About the Role

At Regions Bank, we're seeking a skilled Relationship Banker II to join our team. As a key member of our organization, you'll play a vital role in meeting with customers and prospects to understand their financial needs and provide tailored solutions to achieve their goals.

Key Responsibilities

  • Identify customer needs and provide guidance on Regions' products and services to meet those needs.
  • Conduct outbound phone calls to expand existing customer relationships and acquire new ones.
  • Educate customers on Regions' Consumer and Business products and services, including loan and deposit types.
  • Provide a consistent optimal customer experience, including greeting customers and processing transactions.
  • Own and resolve customer issues, referring complex financial goals and needs to internal experts when necessary.
  • Follow all bank processes and procedures, adhering to applicable laws and regulations.

Requirements

  • High School Diploma or GED.
  • Ability to work Saturdays as needed.
  • Ability to handle cash and process cash transactions.
  • Excellent communication and customer focus skills.
  • Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.

Preferred Qualifications

  • Bachelor's degree.
  • Life Insurance License.
  • One year of cash-handling, banking, and/or customer service experience.

About Regions Bank

At Regions Bank, we're committed to making life better for our customers and communities. We're looking for candidates who share our passion for delivering exceptional customer service and building strong relationships.

Benefits

  • Paid Vacation/Sick Time.
  • 401K with Company Match.
  • Medical, Dental, and Vision Benefits.
  • Disability Benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Life Insurance.
  • Parental Leave.
  • Employee Assistance Program.
  • Associate Volunteer Program.

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