Guest Services Associate

7 days ago


Colorado Springs, Colorado, United States Discover Goodwill of Southern and Western Colorado Full time
Discover Goodwill of Southern and Western Colorado

Job Overview:
We are seeking a Guest Services Associate to join our team. As a Guest Services Associate, you will be responsible for providing exceptional customer service to all stakeholders, maintaining a clean and organized front desk area, and addressing customer inquiries in a timely and professional manner. This is a part-time position that requires excellent communication skills, a positive attitude, and the ability to work independently.

About the Role:
The Guest Services Associate will interact with various stakeholders, including employees, program participants, donors, guardians/caregivers, board members, customers, government agencies/officials, and funding sources. The successful candidate will have a high school diploma or equivalent, excellent communication and interpersonal skills, and basic computer skills and knowledge of Microsoft Office.

Responsibilities:
- Provide exceptional customer service to all stakeholders.
- Maintain a clean and organized front desk area.
- Answer phones and respond to emails.
- Address customer inquiries in a timely and professional manner.

Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Basic computer skills and knowledge of Microsoft Office.

Benefits:
- Competitive hourly rate: $17-$22 per hour.
- Opportunities for advancement and professional growth.
- Collaborative and dynamic work environment.

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