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Beverage Service Specialist

2 months ago

WinstonSalem, North Carolina, United States Kimpton Hotels & Restaurants Full time

About the Role

We're seeking a skilled and charismatic Cocktail Server to join our team at Kimpton Hotels & Restaurants. As a key member of our hospitality team, you'll be responsible for providing exceptional service to our guests, ensuring their experience is nothing short of unforgettable.

Key Responsibilities

  • Deliver outstanding customer service by demonstrating in-depth knowledge of our beverage offerings and menu items.
  • Take orders, serve food and beverages, and process transactions in a timely and accurate manner.
  • Anticipate and address guest needs, ensuring their experience is seamless and enjoyable.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Collaborate with colleagues to ensure seamless service delivery and exceed guest expectations.
  • Participate in ongoing training and development to enhance knowledge and skills.

Requirements

  • 1 year of experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional guest experiences.
  • Knowledge of wine, spirits, and mixology, with the ability to make recommendations and educate guests.
  • Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
  • Basic math skills and proficiency with point-of-sale systems.
  • Food Handler and Alcohol Awareness Certifications (if applicable).

What We Offer

As a Cocktail Server at Kimpton Hotels & Restaurants, you'll enjoy a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.