Food Service Operations Director
2 weeks ago
We are a team of dedicated professionals who strive to deliver exceptional service and culinary experiences to our clients and guests.
Our mission is to create a positive and inclusive work environment where every employee feels valued and empowered to succeed.
We are committed to equal employment opportunity and believe that every employee should have the opportunity to participate in all aspects of the company.
Job DescriptionAs a key member of our operations team, you will assist with the development and execution of strategies to meet operating and financial goals.
You will support the operations of our food service accounts by ensuring that areas of responsibility meet objectives and client expectations.
Key Responsibilities:
- Develop and maintain effective client and customer rapport for mutually beneficial business relationships.
- Demonstrate excellent customer service using Harvest Table's standard model.
- Identify client needs and effectively communicate operational progress.
- Follow all Harvest Table processes and systems.
- Build revenue and manage budget, including cost controls with regard to food, beverage, and labor.
- Ensure the completion and maintenance of Profit and Loss (P&L) statements.
- Achieve or exceed food and labor targets.
- Manage resources to ensure quality and cost control within budgetary guidelines.
Requirements:
- At least 4 years' experience and 1 to 3 years in a management role.
- Bachelor's degree or equivalent experience.
- A strong value system, unquestioned integrity, and good listening skills.
- Excellent communication skills.
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