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Employee Benefits Coordinator

2 months ago

Kennesaw, Georgia, United States Elevanta Full time

Company Overview: Elevanta is a distinguished association management firm located in the Atlanta area, recognized for its AMCI accreditation. We specialize in managing a variety of franchisee associations, representing franchise owners from well-known national brands such as Burger King, Buffalo Wild Wings, QDOBA, Meineke, and Supercuts. Our comprehensive suite of services includes event management, publications, digital communications, government relations, and a distinctive range of member services, particularly our innovative self-funded employee benefits program.

Position Summary: The Benefits Specialist plays a crucial role in overseeing Elevanta's exclusive self-funded employee benefits program. This position is situated within a collaborative team environment in our benefits service center, which is responsible for managing this intricate program. The Benefits Specialist will engage frequently with employer groups involved in the program and must have a solid understanding of employee benefits systems and relevant government regulations.

Key Responsibilities:

  • Manage daily processing of benefit modifications.
  • Coordinate open enrollment periods for the program.
  • Administer COBRA compliance and procedures.
  • Identify and propose enhancements to policies and operational procedures.
  • Facilitate the onboarding of new groups into the program.
  • Oversee data transfers with the ASO provider.
  • Address and resolve discrepancies in claims with the ASO provider.
  • Prepare and distribute invoices to all franchisee members, ensuring accuracy in enrollment changes and qualifying events.
  • Investigate monthly billing discrepancies for members.
  • Verify the accuracy of monthly premium statements for all group insurance policies and maintain statistical records related to premiums, claims, and costs.
  • Act as the primary contact for franchisee members, managing inquiries and resolving issues.
  • Resolve administrative challenges with carrier representatives.
  • Collaborate with HRIS providers to implement annual plan modifications.
  • Maintain comprehensive records of history, data, correspondence, reports, and forms.
  • Ensure compliance with government regulations regarding record keeping and retrieval methods.
  • Stay informed on regulations related to the Affordable Care Act, COBRA, and the Department of Labor that may impact the program and its participants.

Qualifications:

· Bachelor’s degree in human resources or a related field.

· Minimum of 5 years of experience in benefits administration or a related area.

· Proficient in PC-based systems, with strong expertise in Microsoft Excel.

· Excellent interpersonal skills and a solid understanding of company and departmental policies and procedures.

Travel Requirements: Minimal travel is expected for this position.