Alutiiq Service Representative

5 days ago


Albuquerque, New Mexico, United States Alutiiq Full time
Job Opportunity: Alutiiq Service Representative

As an Alutiiq Service Representative, you will play a vital role in delivering exceptional customer support to our clients. The ideal candidate will possess strong communication skills, a proactive attitude, and the ability to adapt to a dynamic environment.

Key Responsibilities:
  • We require a skilled professional to handle work requests for facility maintenance and Move Team operations, ensuring timely and effective delivery of services.
  • This role involves collaborating with Federal and Contract employees to manage work requests, logging details into a centralized system and communicating updates to relevant teams.
  • The successful candidate will close work orders by documenting technician performance, including dates and times of completion.
  • You will be responsible for scheduling and managing GSA vehicle fleets, providing fuel cards for Alutiiq vehicles, and overseeing the dispatch desk.
  • This position requires proactive issue resolution, accurate record-keeping, and timely communication with stakeholders.
Essential Requirements:
  • A high school diploma or equivalent is mandatory for this position.
  • Four years of experience in customer-facing roles are necessary to succeed in this position.
Compensation and Benefits:
  • This role offers a comprehensive benefits package, including medical, dental, vision, disability protection, life insurance, and retirement plans.
  • The competitive hourly rate is $18.91 - $19.91 per hour.
Estimated Annual Salary: $38,950 - $41,440

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