Quality Assurance and Quality Improvement Specialist
17 hours ago
Children's Arts & Science Workshops, Inc. is seeking a highly motivated and detail-oriented individual to join our team as a Quality Assurance and Quality Improvement Lead. In this role, you will be responsible for attending virtual and in-person trainings and meetings, as well as engaging community members in data gathering and feedback-related activities.
Key Responsibilities:
- Attend virtual and in-person trainings and meetings related to quality assurance and quality improvement.
- Engage community members in data gathering and feedback-related activities.
- Collect and analyze information, including feedback from parent leaders and community participants.
- Conduct regular assessments of program operations, activities, and systems.
- Identify strengths and areas for improvement within the organization.
- Develop and implement systems for performance measurement, monitoring, and quality assurance.
- Maintain and report on quality improvement initiatives as required by ACS.
- Collaborate with the FEC Director and the Executive Director to ensure effective implementation of quality improvement strategies.
Requirements:
- Baccalaureate Degree and at least two (2) years of professional experience in QA/QI.
- Excellent writing and speaking skills.
- Excellent analytical skills.
Preferred Qualifications:
- Knowledge of and commitment to the Washington Heights and Inwood community.
- Strong interpersonal skills, be able to connect with and engage children, youth and families.
- Knowledge and experience in youth and young adult programming, as well as conducting community events.
- Excellent interpersonal and organizational skills, enabling effective communication and collaboration with staff, participants, and community members at all levels.
- Commitment to working from a trauma-informed, strength-based, youth, and family development perspective.
Language: English
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