Quality Assurance and Quality Improvement Specialist

17 hours ago


New York, New York, United States CHILDREN'S ARTS & SCIENCE WORKSHOPS, INC. Full time
Quality Assurance and Quality Improvement Lead

Children's Arts & Science Workshops, Inc. is seeking a highly motivated and detail-oriented individual to join our team as a Quality Assurance and Quality Improvement Lead. In this role, you will be responsible for attending virtual and in-person trainings and meetings, as well as engaging community members in data gathering and feedback-related activities.

Key Responsibilities:

  • Attend virtual and in-person trainings and meetings related to quality assurance and quality improvement.
  • Engage community members in data gathering and feedback-related activities.
  • Collect and analyze information, including feedback from parent leaders and community participants.
  • Conduct regular assessments of program operations, activities, and systems.
  • Identify strengths and areas for improvement within the organization.
  • Develop and implement systems for performance measurement, monitoring, and quality assurance.
  • Maintain and report on quality improvement initiatives as required by ACS.
  • Collaborate with the FEC Director and the Executive Director to ensure effective implementation of quality improvement strategies.

Requirements:

  • Baccalaureate Degree and at least two (2) years of professional experience in QA/QI.
  • Excellent writing and speaking skills.
  • Excellent analytical skills.

Preferred Qualifications:

  • Knowledge of and commitment to the Washington Heights and Inwood community.
  • Strong interpersonal skills, be able to connect with and engage children, youth and families.
  • Knowledge and experience in youth and young adult programming, as well as conducting community events.
  • Excellent interpersonal and organizational skills, enabling effective communication and collaboration with staff, participants, and community members at all levels.
  • Commitment to working from a trauma-informed, strength-based, youth, and family development perspective.

Language: English



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