Quality Assurance Specialist

21 hours ago


New York, New York, United States Breaking Ground Full time

About Us

Breaking Ground is a leading provider of supportive housing and services to individuals experiencing homelessness. Our mission is to provide a safe and supportive environment for our residents to achieve stability and independence.

Job Summary

We are seeking a highly skilled Quality Assurance Analyst to join our Government Contract Compliance and Quality Assurance department. The successful candidate will be responsible for ensuring data collection meets Homeless Management Information System (HMIS) standards.

Key Responsibilities

  • Develop and implement quality assurance measures to ensure data entry, collection, and monitoring meet HMIS data standards
  • Conduct regular reviews and audits of databases to ensure alignment with HMIS data standards
  • Develop ongoing schedules to monitor and review data quality for key indicators
  • Provide regular feedback to Programs on findings
  • Support Program managers with remediation and modifications to improve quality
  • Prepare reports quarterly and annually for HUD
  • Update Program managers about changes to HMIS standards
  • Identify, document, and communicate areas of non-compliance or potential risks related to HMIS data standards
  • Implement and maintain quality assurance processes and best practices to continually enhance data compliance efforts
  • Provide guidance and support to teams for resolving HMIS compliance-related issues
  • Provide training support to program managers related to HMIS standards

Requirements

  • Bachelor's degree in public policy, administration, data science, statistics, or similar degree required or equivalent experience
  • Minimum 2 years of experience in quality assurance/improvement
  • Proven experience in quality assurance/improvement with record keeping databases, preferably in the context of HMIS or similar data management systems
  • Experience working in government data compliance preferred
  • Strong written and verbal communication skills, attention to detail, planning and organizing, quality control, adaptability
  • Proficiency in utilizing quality assurance audit tools, creating ongoing reviews, and reports
  • Proficient in MS Office Suite, including Excel functions: index matches and pivot tables
  • Ability to travel to Breaking Ground buildings and programs throughout New York City


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