Director of Store Operations

3 days ago


Hamilton, Ohio, United States TP Ohio One LLC Full time

Job Summary

The Director of Store Operations is a leadership role responsible for overseeing the daily operations of a restaurant store. This position requires a strong focus on customer service, team management, and maintaining a clean and safe work environment.

Key Responsibilities

  1. Direct and manage the store team to ensure excellent customer service and a positive dining experience.
  2. Oversee store operations, including inventory management, staffing, and scheduling.
  3. Maintain a clean and safe store environment, adhering to health and safety regulations.
  4. Develop and implement strategies to improve customer satisfaction and increase sales.
  5. Manage store budgets and financial performance.
  6. Collaborate with other departments to ensure seamless operations and achieve business objectives.
  7. Provide coaching and training to store team members to enhance their skills and performance.
  8. Implement and maintain high standards of quality, service, and cleanliness.

Requirements

  • Leadership experience in a high-volume restaurant or retail environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • High school diploma or equivalent required; degree in hospitality or business administration preferred.
  • Ability to lift up to 40 pounds and stand for long periods.

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