Director of Store Operations
3 days ago
Job Summary
The Director of Store Operations is a leadership role responsible for overseeing the daily operations of a restaurant store. This position requires a strong focus on customer service, team management, and maintaining a clean and safe work environment.
Key Responsibilities
- Direct and manage the store team to ensure excellent customer service and a positive dining experience.
- Oversee store operations, including inventory management, staffing, and scheduling.
- Maintain a clean and safe store environment, adhering to health and safety regulations.
- Develop and implement strategies to improve customer satisfaction and increase sales.
- Manage store budgets and financial performance.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
- Provide coaching and training to store team members to enhance their skills and performance.
- Implement and maintain high standards of quality, service, and cleanliness.
Requirements
- Leadership experience in a high-volume restaurant or retail environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and make decisions quickly.
- High school diploma or equivalent required; degree in hospitality or business administration preferred.
- Ability to lift up to 40 pounds and stand for long periods.
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