Operations Director

4 days ago


Lake Forest, California, United States Lake Forest SpringHill Suites by Marriott Full time

Are you looking for a career opportunity in hotel management? We are seeking an experienced Operations Director to join our team at Lake Forest SpringHill Suites by Marriott. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all guests receive exceptional service and that our facilities are clean and well-maintained.

The estimated salary for this position is $65,000 - $75,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, vision, dental, 401(k), and profit sharing. You will also have access to daily pay options, flexible work schedules, and employee discounts.

Key responsibilities include:

  • Monitors and ensures compliance with all guidelines for operations
  • Conducts monthly department meetings to review new procedures and solicit input from all employees
  • Handles and provides resolution to guest complaints and employee issues
  • Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures

In addition to your operational responsibilities, you will also be expected to assist the General Manager with annual wage scale surveys and ensure that employee wages follow wage and salary guidelines.



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