Customer Service Associate

5 days ago


North Miami Beach, Florida, United States TD Bank Group Full time
About the Job

This is a role within the TD Bank Group where you will be working in a Teller I position. As a member of our team, you will play a key part in delivering legendary customer experiences while processing everyday banking transactions accurately and efficiently.

Key Responsibilities:
  • Consistently execute appropriate behaviors to deliver a legendary customer experience in the Store
  • Process customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
  • Verify currency and balance cash drawers with a high level of accuracy
  • Resolve customer inquiries and concerns using standard procedures and escalate to management as necessary
What We Offer:
  • A competitive estimated salary of $22.50 - $27.75 USD per hour based on the location and experience
  • Comprehensive Total Rewards package that includes paid time off, health and well-being benefits, savings and retirement programs, banking benefits and discounts, career development, and reward and recognition opportunities
  • Ongoing training and support to ensure your success in the role
Requirements:
  • High school diploma or equivalent required
  • 6 months work-related experience preferred; or equivalent can be demonstrated through any of the following: volunteering, education, military experience
  • Ability to work during operating hours to include weekends, evenings, holidays as scheduled
  • Demonstrated Customer Service skills preferred
  • Strong organizational skills
  • Detail-oriented
  • Ability to function in a fast-paced and changing environment
  • Excellent communication skills with ability to be concise, clear and consistent


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