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Client Support Specialist
2 months ago
Key Responsibilities:
- Handle and manage incoming telephone orders efficiently.
- Welcome customers warmly and assist them with their needs.
- Ensure cleanliness and organization of the workspace.
- Restock supplies from the delivery area as needed.
Communication Proficiencies:
- Understand and convey accurate written instructions.
- Engage verbally with clients and team members.
- Receive and fulfill customer orders.
Core Competencies:
- Proficient in basic arithmetic.
- Strong verbal, written, and phone communication skills.
- Good hand-eye coordination.
- Ability to operate a computer keyboard or touchscreen effectively.
Physical Demands:
- Ability to stand for extended periods.
- Capable of walking short distances.
- Occasional stair climbing.
- Flexibility to bend at the waist and forward.
- Ability to crouch or squat as needed.
- Frequent reaching and stretching activities.
Manual Dexterity:
- Good hand-eye coordination is essential.
- Utilization of both hands continuously for tasks.
- Skillful manipulation of tools such as pizza peels and cutters.
Equipment Utilization:
- Familiarity with tools such as pens, computers, telephones, calculators, pizza cutters, and peels.
