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Healthcare Administrative Assistant

2 months ago

Renton, Washington, United States Outpatient Physical Therapy Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Outpatient Physical Therapy. As a Patient Services Representative, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth experience for our patients.

Key Responsibilities
  • Answer patient calls and respond to inquiries in a timely and professional manner
  • Manage patient demographics and insurance information in our electronic medical record system
  • Assist patients with scheduling appointments and managing their schedules
  • Process record requests and communicate with insurance companies on authorizations and eligibilities
  • Work with clinical staff to manage schedules and ensure efficient patient flow
Requirements
  • High school diploma or equivalent required
  • Basic knowledge of healthcare terminology and medical records
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive hourly rate
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Generous paid time off and holidays
About Outpatient Physical Therapy

Outpatient Physical Therapy is a leading provider of outpatient physical and occupational therapy services in South King County and Pierce County. We are committed to delivering high-quality care and exceptional patient experiences.