Dynamics Senior Developer

1 month ago


Miami, Florida, United States RIT Solutions, Inc. Full time
Job Summary

We are seeking a highly skilled Dynamics 365 Field Service Developer to join our team at RIT Solutions, Inc. As a key member of our Dynamics CRM practice, you will be responsible for driving internal growth and leveraging your expertise to drive measurable growth through development and expansion of internal opportunities.

Key Responsibilities

Develop and execute strategies to drive proposal efforts and provide support
Provide deep expertise in lead qualification, opportunity assessment, and proposal development
Act as the primary Dynamics Customer Service Subject Matter Expert on client engagements
Master the art of the possible Customer Service/Omnichannel Customer Experience demo
Shape and lead demonstrations that solve business problems
Consult and advise internal stakeholders on uses of Customer Service/Field Service technology to solve business problems
Report directly to Dynamics Enterprise Architect and collaborate on various Dynamics Initiatives.

Requirements

Minimum of 3 years Dynamics 365 modules experience
Minimum of 2 years Dynamics 365 implementations experience
Minimum of 2 full lifecycle Dynamics 365 implementations
Minimum of 2 years of Dynamics 365 development experience including:

JavaScript
Plugins
PCF Controls (React/FluentUI)
TypeScript

Field Service/Sales Premium module experience
Excellent and effective communication skills in all mediums (written, verbal) and to all levels within the organization
Excellent planning and organization skills
Strong customer relationship skills
Ability to establish priorities and work independently and with the other members of the development team
Proven experience in Microsoft Dynamics 365 CRM/CE/Customer Service/Field Service
Knowledge of Omnichannel and Power Virtual Agent
Understanding of PowerApps and Customer Insights is beneficial
Experience working with or inside the Microsoft ecosystem
Proven track record operating as a player/coach - accountable for driving specific deals while also being a deal coach and mentor to pursuit team
Strong track record in complex channel and partner management
Experience in assessing and managing the opportunity and risk associated with large scale complex services/consulting engagements
The ability to develop and grow long term, high value internal relationships at the Executive level
Superior communication and personal leadership skills in a high growth environment
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