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Premium Suites Coordinator

2 months ago

Atlanta, Georgia, United States Delaware North Full time

Job Summary:

As a Suites Supervisor at Delaware North, you will be responsible for overseeing the day-to-day operations of our luxury suites. This includes supervising and coordinating Suite Attendants, Suite Runners, and Dessert Cart Attendants, as well as receiving and facilitating requests and orders from suite guests and attendants.

Key Responsibilities:

  • Supervise and coordinate the activities of Suite Attendants, Suite Runners, and Dessert Cart Attendants to ensure seamless service to suite guests.
  • Receive and facilitate requests and orders from suite guests and attendants, including food and beverage orders and special requests.
  • Analyze and resolve problems with associates, guests, and the operation with the assistance of the Suites Manager.
  • Learn and be comfortable with all food and beverage menu items on the Luxury Suites Menu to effectively complete financial transactions and answer guests' questions.

Requirements:

  • Excellent communication and interpersonal skills to effectively interact with suite guests, attendants, and other team members.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Knowledge of food and beverage operations and ability to learn and adapt to new menu items and procedures.