Travel Financial Center Representative

4 weeks ago


Mandeville, Louisiana, United States Fidelity Bank Full time
About Fidelity Bank

Fidelity Bank is a community-focused financial institution dedicated to helping families and businesses thrive in the communities we serve. Our mission is to create a better future by acting with accountability and integrity alongside our customers and within our communities.

Job Summary

We are seeking a highly motivated and customer-focused Travel Financial Center Representative to join our team. As a key member of our financial center, you will provide exceptional client service, operational excellence, and make appropriate referrals to support the success of our customers.

Key Responsibilities
  • Perform teller transactions, balance cash drawers, and reconcile discrepancies
  • Open new accounts, handle client maintenance requests, and engage in consultative conversations to build relationships and promote Fidelity's products and services
  • Provide customer assistance, contribute to referral goals, and assist with balancing, locating, and reconciling vault and ATM transactions
  • Mentor associates, report discrepancies, and maintain accurate reports
  • Adhere to bank policies and procedures, exemplify our Core Values, and comply with regulatory rules and regulations
Requirements
  • GED or High School Diploma
  • 1 year of cash handling experience in a financial institution or retail environment
  • Proficient in Microsoft Office, including Word, Excel, Outlook, PowerPoint, and Teams
  • Ability to travel across the company footprint as needed
  • Developed cognitive, intrapersonal, interpersonal, and leadership skills
Preferred Qualifications
  • Six months of retail banking experience
Why Join Fidelity Bank?

Fidelity Bank offers a competitive total rewards package, including paid time off, paid holidays, comprehensive medical, dental, and vision insurance, and opportunities for training and career development. We promote a culture of work/life balance and provide a supportive and inclusive work environment.



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