Resident Support Coordinator

3 weeks ago


Austin, Texas, United States Northland Full time
Job Summary

We are seeking a detail-oriented Resident Relations Consultant to join our team at Northland. In this role, you will provide administrative support to the leasing office, handle resident inquiries, and maintain accurate records.

Key Responsibilities
  • Answer and direct incoming calls, respond to emails, and greet visitors to the Leasing Office.
  • Manage and maintain accurate records of resident work orders, correspondence, and other important documents.
  • Collaborate with the maintenance team to resolve resident concerns and complete work orders efficiently.

This role also involves:

  • Organizing and executing resident events, such as community gatherings and special activities.
  • Ensuring the cleanliness and organization of community amenities and common areas.
  • Participating in regular community inspections to identify areas for improvement.
Requirements
  • 1+ year of experience in customer service or a related field.
  • Excellent communication and organizational skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.


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