Senior Mortgage Operations Specialist
1 week ago
At First Citizens Bank, we are seeking an experienced Mortgage Processor II to join our team. This role is a great opportunity for those who enjoy working in a fast-paced environment and have a passion for delivering excellent customer service.
About the RoleWe estimate the salary for this position to be around $65,000 per year, depending on experience and qualifications.
In this role, you will be responsible for processing mortgage loans, loan applications, and associated documentation at a higher level of complexity. You will validate application information for underwriting purposes, update department systems accordingly, prepare approved loans for closing submission, and notify appropriate parties for action on declined loans.
You will also contribute to protecting the bank from fraud, misrepresentation, and mortgage loan default through compliance with federal regulations, department policy, and standard procedures. Additionally, you may provide guidance for less experienced associates in the work group.
Responsibilities:
- Mortgage Processing: Verifies the accuracy and completion of all documentation or information necessary for loan closings, assists in scheduling loan closings, and answers questions regarding the mortgage loan process.
- Loan Operations: Provides ongoing communication to associates and management regarding loan status, conversations with applicants, and outstanding issues, conveys deficiencies in loan documentation with the necessary parties, and ensures compliance in all operations with applicable guidelines and regulations.
- Collateral Appraisal: Secures a property appraisal and completes the initial review against established checklists.
- Business Support: Performs a variety of administrative support tasks during the course of mortgage processing.
- Pipeline Management: Manages a pipeline of active loans by updating and prioritizing activities based on projected loan closing date, ensures that loans close prior to approval expiration and rate lock expiration.
Qualifications:
A High School Diploma or GED and 3 years of experience in Mortgage processing are required for this position. We offer a comprehensive benefits program, including customized offerings designed to support families, however defined. More information can be found here: https://jobs.firstcitizens.com/benefits
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