Business Control Specialist

2 weeks ago


Atlanta, Georgia, United States Bank of America Full time
Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

We are seeking a highly skilled Business Control Specialist to join our Global Payments Solutions Business Control and Governance team. This role will be responsible for driving and executing compliance with the Global Third Party management program, supporting the FLU Third Party Executive and functions related to Third Party Governance and Performance Management for the Global Payments Solutions third party portfolio.

The ideal candidate will have 3+ years of Business Control experience with Third Party Management and/or Data Management, experience planning and supporting large scale projects, and strong project management skills. They will also have the ability to drive projects to meet critical milestones, identify potential roadblocks, and manage multiple tasks and stakeholders at once.

The Business Control Specialist will work closely with GPS senior leaders, Sourcing, Vendor Management, GIS, Data and Business Continuity partners to understand and escalate GPS-owned and -used Third Party risks and issues. They will also be responsible for preparing materials for and leading GPS Third Party governance routines, coordinating escalations to enterprise Third Party risk routines, and providing Third Party risk and governance subject matter expertise to GPS business partners across the global footprint.

The successful candidate will have a strong risk mindset, with process and controls background, actively debating and escalating issues and concerns. They will also have experience drafting and managing ORCIT Action Plans for non-performing metrics, Single Process Inventory knowledge or Process Delegate experience, and experience requesting Data Transmission Registrations (DTRs).

Job Requirements:

  • 3+ years Business Control experience with Third Party Management and/or Data Management
  • Experience planning and supporting large scale projects
  • Strong project management skills
  • Ability to drive projects to meet critical milestones and identify potential roadblocks
  • Ability to manage multiple tasks and stakeholders at once, prioritize workflow and deliver results under pressure and time constraints
  • Excellent organizational skills with a keen ability to prioritize daily tasks with project work as well as ad hoc requests
  • Proven verbal and written communication skills and presentation skills
  • Ability to synthesize information and summarize key themes
  • Strong analytical skills
  • Ability to work under pressure, calmly within tight deadlines and escalate appropriately
  • Able to develop and maintain good working relationships
  • Self-starter, motivated and reliable; ability to work well and seamlessly within a team without a continuous high level of guidance
  • Proficiency in using MS Word, Excel, PowerPoint, SharePoint and WebEx
  • Bachelor's Degree or equivalent work experience
Additional Requirements:
  • Experience in business control function roles, operations or services preferred
  • Strong risk mindset with process and controls background, actively debating and escalating issues and concerns
  • Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment
  • Proven ability to develop Senior Executive presentations and strong communication skills
  • Experience drafting and managing ORCIT Action Plans for non-performing metrics
  • Single Process Inventory knowledge or Process Delegate experience
  • Experience requesting Data Transmission Registrations (DTRs)
  • Audit Issue management experience
  • Familiarity with Third Party information security requirements and/or assessments


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