Customer Service Representative

1 month ago


Portage, Michigan, United States Ryan Smeader - State Farm Agent Full time
Job OverviewAs a customer-focused team member at Ryan Smeader State Farm, you will play a vital role in delivering exceptional client experiences that drive business growth. Your attention to detail, excellent communication skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a dedicated and empathetic individual who is committed to providing prompt, accurate, and friendly customer service. Your responsibilities will include establishing customer relationships, following up with customers as needed, and using exemplary communication to efficiently meet their needs while promoting the development of our business.

Key Responsibilities:
  • Establish and maintain positive relationships with customers.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Collect and upload documents received from customers.
  • Collaborate with other agency team members to ensure seamless customer experiences.
Requirements:
  • Dedicated to customer service and committed to delivering exceptional experiences.
  • Excellent communication and interpersonal skills to effectively relate to customers and coordinate with other team members.
  • Detail-oriented and organized, with the ability to prioritize tasks and manage multiple responsibilities.
Benefits:
  • Competitive salary and bonus structure.
  • Opportunities for growth and advancement within a top-performing agency.
  • Paid time off and benefits package.


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