Veterinary Equipment Service Specialist

2 weeks ago


Huntsville, Alabama, United States Patterson Company LLC Full time

Company Overview
Patterson Company LLC is committed to fostering an environment that prioritizes your professional growth and success. Our culture is defined by talented individuals who embody a people-first approach, continuously striving for excellence and results.

Position Summary
The Veterinary Service Technician plays a crucial role in providing maintenance and installation services for a variety of veterinary equipment. This position requires adherence to manufacturer guidelines and a commitment to quality service.

Key Responsibilities
1. Installation and Maintenance
- Independently respond to service requests, diagnosing issues and executing repairs.
- Load, deliver, install, and configure equipment in compliance with manufacturer and regulatory standards.
- Conduct standard system installations and verify the functionality of all components.
- Educate clients on the operation and basic upkeep of equipment at their locations.

2. Customer Support
- Maintain strong relationships with clients by providing ongoing technical support post-installation.
- Ensure service commitments are fulfilled within established response times.

3. Inventory Management
- Identify necessary parts and tools to complete service requests.
- Manage vehicle inventory and conduct bi-annual physical audits.

4. Asset Management
- Adhere to vehicle maintenance protocols and safe driving practices.
- Ensure proper care and maintenance of all company assets, including tools and uniforms.

Qualifications
Required:
- High school diploma or equivalent.
- 0-5 years of experience in a veterinary, medical, or dental setting.
- Proficiency in Windows-based applications.
- Valid driver's license with a clean driving record.
- Strong customer service orientation and teamwork skills.

Preferred:
- At least 4 years of experience as a Certified, Licensed, or Registered Veterinary Technician.
- Previous experience with X-Ray equipment.
- Familiarity with SAP systems.
- Excellent organizational and problem-solving abilities.

Working Conditions
This role involves physical demands such as lifting up to 100 pounds and requires travel to client locations. It may also involve exposure to hazardous materials and confined spaces.

Benefits
Patterson Company LLC offers a comprehensive benefits package, including:
- Full Medical, Dental, and Vision coverage.
- 401(k) Retirement Savings Plan with matching.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO) and holidays.
- Educational Assistance Program.

Diversity and Inclusion
As a people-first organization, Patterson Company LLC values diversity and inclusivity, believing that our employees' unique experiences contribute to our success.



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