Field Service Technician
4 weeks ago
We are a leader in flow control, committed to excellence and innovation in delivering high-quality services and products. Our values include integrity, teamwork, and dedication, creating a dynamic environment where employees can thrive and contribute meaningfully.
Position OverviewWe are seeking a versatile individual to join our team as a Warehouse & Field Service Technician. This role blends technical skills, organizational abilities, and customer service proficiency to manage warehouse operations, conduct field service tasks, and support sales efforts.
Key Responsibilities- Warehouse Operations Coordination: Oversee warehouse activities, including assembling valve assemblies, processing orders, and ensuring cycle testing and documentation.
- Safety Compliance: Adhere to safety policies in material receiving, supply coordination, and warehouse movement.
- Inventory Control: Conduct inventory control tasks, such as physical and cycle counts.
- Field Service: Perform tasks at customer facilities, including installing, calibrating, and repairing actuators and valves.
- Sales Support: Represent Bray in a sales capacity, encouraging the purchase of Bray products.
- Mechanical Aptitude: Knowledge of hand tools, pneumatic tools, and basic electricity and wiring.
- Language and Communication: Proficiency in English for reading, writing, and following instructions.
- Equipment Operation: Competency in operating a forklift, hand pallet lift, hand truck, and basic computer skills.
- Self-Motivation and Organization: Ability to work independently, prioritize tasks, manage time effectively, and collaborate within a team.
- Customer Interaction: Provide technical assistance to internal and external customers regarding Bray products.
- Travel: Availability for up to 10% travel for field evaluations and repairs, including writing comprehensive service call reports.
- Product Testing and Evaluation: Perform product testing, troubleshooting, and process returns and evaluations of valves and actuators.
- Behaviors: Thought Provoking, Team Player, Detail Oriented, Dedicated.
- Motivations: Peer Recognition, Goal Completion, Flexibility, Ability to Make an Impact.
- Education: High School diploma or equivalent; Technical/other training.
- Experience: 2-3 years in Field Service, Warehouse Inventory Control, and Mechanical Assembly.
- Licenses & Certifications: Auto Insurance, Driver's License.
We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
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