Warehouse & Field Service Technician

4 weeks ago

Westford, Massachusetts, United States Bray Architects Full time
About Bray International:
Bray International is a leader in flow control, committed to excellence and innovation in delivering high-quality services and products.

We pride ourselves on upholding values such as integrity, teamwork, and dedication, creating a dynamic environment where employees can thrive and contribute meaningfully.


Position Overview:
We are seeking a versatile individual to join our team as a Warehouse & Field Service Technician.

This role blends technical skills, organizational abilities, and customer service proficiency to manage warehouse operations, conduct field service tasks, and support sales efforts.


Key Responsibilities:

Warehouse Operations Coordination:
Oversee warehouse activities, including assembling valve assemblies, processing orders, and ensuring cycle testing and documentation.

Safety Compliance:
Adhere to safety policies in material receiving, supply coordination, and warehouse movement.

Inventory Control:
Conduct inventory control tasks, such as physical and cycle counts.

Field Service:
Perform tasks at customer facilities, including installing, calibrating, and repairing actuators and valves.

Sales Support:
Represent Bray in a sales capacity, encouraging the purchase of Bray products.

What We Offer:
Competitive Pay Plans

Comprehensive Benefits:
Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:

Medical, dental, vision, and life insurance
Paid holidays and vacation
401(k) plan with matching contributions

Healthy Work Environment:
We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.

Career Growth:
We are committed to your professional development, offering numerous opportunities for advancement within the organization.

An Exceptional Company Culture:
Bray is a Family-owned and operated business with over 30 Years of Engineered Excellence

Minimum Requirements:

Mechanical Aptitude:
Knowledge of hand tools, pneumatic tools, and basic electricity and wiring.

Language and Communication:
Proficiency in English for reading, writing, and following instructions.

Equipment Operation:
Competency in operating a forklift, hand pallet lift, hand truck, and basic computer skills.

Self-Motivation and Organization:
Ability to work independently, prioritize tasks, manage time effectively, and collaborate within a team.

Customer Interaction:
Provide technical assistance to internal and external customers regarding Bray products.

Travel:
Availability for up to 10% travel for field evaluations and repairs, including writing comprehensive service call reports.

Product Testing and Evaluation:
Perform product testing, troubleshooting, and process returns and evaluations of valves and actuators.

Qualifications:

Behaviors:

Required:
Thought Provoking, Team Player, Detail Oriented, Dedicated

Preferred:
Enthusiastic

Motivations:

Required:
Peer Recognition, Goal Completion, Flexibility, Ability to Make an Impact

Education:

Required:
High School diploma or equivalent; Technical/other training

Preferred:
Associate degree or higher

Experience:

Required: 2-3 years in Field Service, Warehouse Inventory Control, and Mechanical Assembly

Licenses & Certifications:

Required:
Auto Insurance, Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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