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Utility Billing Specialist

2 months ago


Latham, New York, United States Ladgov Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Utility Billing Specialist to join our team at Ladgov Corporation. As a Utility Billing Specialist, you will be responsible for ensuring accurate and timely utility bill processing, identifying and resolving billing discrepancies, and providing exceptional customer service.

Key Responsibilities
  • Process and verify utility bills from various vendors, ensuring accuracy and completeness.
  • Identify and resolve billing discrepancies, working closely with vendors and internal stakeholders to resolve issues.
  • Provide exceptional customer service, responding to customer inquiries and resolving billing-related issues in a timely and professional manner.
  • Collaborate with the Energy Manager to identify opportunities for energy savings and implement cost-saving initiatives.
  • Utilize auditing tools to verify accuracy of data entered into the Utility Manager Database and analyze utility usage patterns to identify areas for improvement.
Requirements
  • Excellent written and verbal communication, planning, organization, and time management skills.
  • Proficient computer skills, including Microsoft Office (with a strong emphasis on Excel), database programs, and project management and accounting software (Oracle preferred).