Hotel Hospitality Associate

3 weeks ago


Riverside, California, United States Aimbridge Hospitality Full time

Are you passionate about delivering exceptional guest experiences? We are seeking a highly motivated and customer-focused Complimentary AM Attendant to join our team at the Hyatt Place Riverside Downtown in Riverside, California.

Job Summary:

The successful candidate will be responsible for providing top-notch service to guests in the complimentary breakfast area. This includes ensuring high-quality food and beverage preparation, maintaining a clean and organized environment, and consistently exceeding guest expectations.

About the Role:

We are looking for an individual who is able to work effectively in a fast-paced environment, prioritize tasks, and maintain a positive attitude under pressure. The ideal candidate will possess excellent communication skills, both written and verbal, and be able to multitask with ease.

Responsibilities:

  • Provide exceptional guest service and ensure a warm welcome to all guests
  • Maintain a clean and organized breakfast area, including restocking supplies and disposing of waste
  • Prepare and serve food and beverages according to hotel standards
  • Respond promptly to guest requests and resolve any issues in a professional manner
  • Work collaboratively with other departments to ensure seamless operations
  • Maintain accurate records and reports as required

Requirements:

  • High school diploma or equivalent preferred
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
  • Must meet the legal age to serve alcoholic beverages and satisfactorily pass a responsible serving course
  • Food Handlers card required by city/county/state
  • Basic knowledge of food and beverage preparation, service standards, and guest relations

What We Offer:

  • A competitive hourly rate ranging from $16.00 to $21.52
  • Medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan


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