Downtown AM Host

We are seeking a skilled and enthusiastic Downtown AM Host to join our team at the Hyatt Place Riverside Downtown in Riverside, California. As a key member of our hospitality team, you will play a vital role in delivering exceptional guest experiences and ensuring the highest level of service quality.

Key Responsibilities:

• Deliver personalized service to guests, anticipating their needs and preferences
• Maintain a clean and organized lobby area, including restocking supplies and disposing of waste
• Assist guests with check-in, check-out, and room assignments
• Respond promptly to guest requests and resolve any issues in a professional manner
• Collaborate with other departments to ensure seamless operations and exceptional guest experiences

About You:

• Excellent communication skills, both written and verbal
• Ability to work effectively in a fast-paced environment, prioritizing tasks and maintaining a positive attitude under pressure
• Basic knowledge of hotel operations, including front desk procedures and guest services
• Availability to work a varied schedule, including evenings, nights, weekends, and holidays

Compensation and Benefits:

• Competitive hourly rate ranging from $16.00 to $21.52
• Comprehensive benefits package, including medical, dental, and vision coverage
• Opportunities for professional growth and development