Global Technology Transition Lead

4 weeks ago


Erlanger, Kentucky, United States ADM Full time
Job Description

As a key member of the Enterprise Application Services organization, the Transition to Support Lead plays a critical role in ensuring the successful handover of solutions to the GT Operations teams.

Key Responsibilities
  • Develop and enhance processes related to transition to support to ensure seamless handovers.
  • Communicate and operationalize processes to the broader GT organization and business stakeholders.
  • Participate in staffing requirements during project discovery phases to support transition to support activities.
  • Ensure activities related to transition to support are successfully executed.
  • Partner with business and GT leadership for all aspects of transition to support planning and execution.
Requirements
  • Bachelor's Degree in Information Systems, Business, or a related field.
  • Minimum 10 years of experience in a large-scale, enterprise environment.
  • Minimum 5 years of experience within a technology support operation.
  • Ability to work in a fast-paced, changing environment and with all levels of the organization.
  • Strong analytical, organization, time management, and process management skills.
About ADM

ADM is a leading provider of technology and business services. We are committed to delivering innovative solutions that drive business outcomes.



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