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Service Advisor for Gill Auto Group Madera
2 months ago
Gill Auto Group Madera is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.
Key Responsibilities- Provide excellent customer service to all customers, responding promptly to their needs and concerns.
- Obtain and document accurate customer and vehicle information.
- Review and recommend vehicle service needs and repairs, ensuring that all work is properly authorized and documented.
- Communicate clearly and effectively with customers, explaining all completed work and charges.
- Monitor the progress of each vehicle throughout the day, updating customers frequently.
- Proven record of achieving exceptional customer satisfaction.
- Previous customer service experience, preferably in the automotive industry.
- Highly skilled in multi-tasking and personal organization.
- Above average energy level and a desire for a long-term career with a growing organization.
- Personal and professional integrity.
- Highly competitive compensation package.
- Paid training and development opportunities.
- Medical, Vision, and Dental Benefits.
- 401(k) with company match.
- Employee appreciation lunches.
- Employee bonus for referrals.
- Employee discounts.
- Excellent culture and room for growth.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your resume for consideration.