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Service Advisor for Gill Auto Group Madera

2 months ago


Madera, California, United States Gill Automotive Group Full time
About the Role

Gill Auto Group Madera is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Provide excellent customer service to all customers, responding promptly to their needs and concerns.
  • Obtain and document accurate customer and vehicle information.
  • Review and recommend vehicle service needs and repairs, ensuring that all work is properly authorized and documented.
  • Communicate clearly and effectively with customers, explaining all completed work and charges.
  • Monitor the progress of each vehicle throughout the day, updating customers frequently.
Requirements
  • Proven record of achieving exceptional customer satisfaction.
  • Previous customer service experience, preferably in the automotive industry.
  • Highly skilled in multi-tasking and personal organization.
  • Above average energy level and a desire for a long-term career with a growing organization.
  • Personal and professional integrity.
What We Offer
  • Highly competitive compensation package.
  • Paid training and development opportunities.
  • Medical, Vision, and Dental Benefits.
  • 401(k) with company match.
  • Employee appreciation lunches.
  • Employee bonus for referrals.
  • Employee discounts.
  • Excellent culture and room for growth.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your resume for consideration.