Restaurant Operations Manager

4 weeks ago


Oak Grove, Missouri, United States Zaxby's Full time

Job Summary: We are seeking a highly motivated and experienced Shift Manager to join our team at Zaxby's. As a Shift Manager, you will be responsible for supporting the General Manager and Assistant Managers in achieving sales, cost, employee training and retention, guest service and satisfaction, food quality, cleanliness and sanitation goals.

Key Responsibilities:

  • Assist in providing Team Members with the appropriate training and development opportunities.
  • Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
  • Control inventories of food and paper goods and report shortages to the General Manager.
  • Execute all systems daily to ensure a clean, organized restaurant, prepared to deliver quality food and excellent service.
  • Supervise and motivate Team Members to perform to their highest possible level.
  • Assist in scheduling and receiving food deliveries, checking deliver contents in order to verify product quality and quantity.
  • Perform food preparation or service tasks such as cooking and cleaning when necessary.
  • Oversee FOH and BOH operations in compliance with Zaxby's standards.
  • Record and maintain operational data on specific forms and in specific logs such as, the manager workbook.
  • Competently operate Opening and Closing shifts without the need of additional supervision when needed.
  • Attend training sessions provided by Dream Big Holdings and ZFL.
  • Attend and participate in manager and Team Member meetings.
  • Promote and reflect a positive work environment at Zaxby's.

Requirements:

  • Must be 18 years of age or older.
  • Must have at least one year of previous management experience.
  • Prior to entering position, candidates must complete a background check and drug screen.

Benefits:

  • FREE meals on the clock and 50% off meals off the clock.
  • Team member recognition program.
  • Team member referral bonus.
  • Flexible Hours.

Opportunity for career growth and professional development.

Benefits for Full Time Employees (Waiting Period Applies):

  • Health Insurance.
  • Dental and Vision Insurance.
  • 401k Plan (Eligible after One Year).
  • Vacation Plan.
  • Personal/Sick Time Pay (Eligible after 90 Days).

About Zaxby's:

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.



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