Senior Network Support Specialist
6 days ago
We are seeking a highly skilled Senior Network Support Specialist to join our IT team at People Incorporated. As a key member of our team, you will be responsible for the installation, maintenance, and troubleshooting of our network systems, ensuring seamless connectivity and optimal performance.
Key Responsibilities:- Perform advanced technical support for complex network and computer systems hardware, software, and peripheral equipment problems.
- Lead and prioritize Help Desk Service Ticket requests, applying advanced diagnostic techniques to identify problems and recommend solutions.
- Manage and monitor the deployment of agency software and hardware, related upgrades, and patch management.
- Provide network administration duties, including monitoring security groups, Active Directory accounts, users, and devices, updating user profiles, and other network file maintenance.
- Associate of Arts degree in computer science, Information technology, or related field.
- Five years of Information Technology experience.
- Three years of experience supporting network hardware and software.
- Preference given to candidates with Information Technology Help Support experience.
- Preference given to candidates with Information technology certifications such as CCNE, MCDST, Net+, and/or A+ certification.
- Employer-paid Short & Long-Term Disability Insurance & Life Insurance
- 403(b) Retirement Savings Plan with a 3% employer-match
- Multiple health and dental insurance plans available
- Four weeks of Paid Time Off, Floating Holiday, and other recognized company holidays
- Access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer, valuing a diverse workplace and encouraging women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
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