Service Advisor

2 days ago


Pleasanton, California, United States Hendrick Automotive Company Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at Hendrick Automotive Company. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the service process.

Key Responsibilities
  • Work closely with customers to understand their vehicle needs and provide personalized service recommendations.
  • Communicate effectively with service technicians to ensure accurate and timely completion of repairs.
  • Manage service orders, including estimating, scheduling, and follow-up with customers.
  • Maintain a high level of customer satisfaction through proactive communication and issue resolution.
  • Collaborate with other departments to ensure seamless service delivery and customer satisfaction.
Requirements
  • Previous experience in automotive service or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and familiarity with dealership management systems.
  • Valid driver's license and ability to work a flexible schedule.
What We Offer
  • Competitive hourly rate and commission-based compensation.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
Why Join Our Team?

Hendrick Automotive Company is a leading provider of automotive services, and we are committed to delivering exceptional customer experiences. As a Service Advisor, you will have the opportunity to work with a talented team of professionals who share your passion for customer service and automotive excellence.


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