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Assistant Manager

2 months ago

Parker, Colorado, United States K & G Petroleum Llc Defunct Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our retail sales team at K&G Petroleum Llc Defunct. As a key member of our team, you will be responsible for supporting the Store Manager in driving efficiency and guiding Customer Service Representatives as needed, while ensuring safety, profitability, and providing excellent customer service.

Key Responsibilities
  • Support the Store Manager: Provide assistance to the Store Manager and lead the team when the Store Manager is unavailable or absent from the store.
  • Process Daily Paperwork: Process daily paperwork, including invoices, sales data, and fuel surveys.
  • Perform Basic Computer Functions: Perform basic computer functions and sales analysis, troubleshooting issues as required.
  • Provide Excellent Customer Service: Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
  • Utilize Merchandising Techniques: Utilize merchandising and suggestive selling techniques to drive sales while maintaining excellent customer rapport.
  • Process Sales and Handle Cash: Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic.
  • Maintain Site Cleanliness: Ensure site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site.
  • Maintain Proper Inventory Levels: Maintain proper inventory levels and shift closeouts.
  • Perform Duties with Minimal Supervision: Perform duties with minimal supervision, may be required to work irregular work hours.
  • Notify Store Management of Dishonesty: Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters.
  • Comply with Company Policies: Comply with all company policies and procedures, including relevant governmental regulations.
Physical Requirements
  • Ability to Stand and/or Walk: Ability to stand and/or walk for an entire shift.
  • Ability to Lift and/or Carry: Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.).
  • Ability to Push and Pull: Ability to push and pull with arms up to a force of 20 lbs.
  • Ability to Bend and Grasp: Ability to bend at waist with some twisting up to 1 hour of shift and grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift.
Working Conditions
  • Indoor Work Environment: Employee performs approximately 95% of duties indoors.
  • Exposure to Cold Temperatures: Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer.
  • Work in Small Spaces: Work in small spaces at times; work independently.
  • Minimal Direction and Supervision: Work with minimal direction and periodic supervision.
Equipment, Tools, and Materials
  • Electronic Equipment: ASMs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
  • Manual Equipment: Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
  • Liquids, Cloth, and Cleaning Solvents: Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents.
Qualifications
  • Minimum of 6 Months of Retail/Sales Experience: Minimum of 6 months of retail/sales experience, preferably in a convenience store.
  • High School Diploma or GED: High School diploma or GED (preferred).
  • Experience Working Retail Sales and Customer Service: Experience working retail sales and customer service (preferred).
  • Ability to Work with Tools/Equipment: Ability to work with tools/equipment and perform duties as described above.
  • Ability to Work as Scheduled: Ability to work as scheduled and arrive on time.
  • Ability to Communicate in English: Ability to communicate (orally and in writing) in English and engage in conversation.
  • Ability to Work Independently and as Part of a Team: Ability to work both independently and part of a team as necessary.
Benefits
  • Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc: Medical, Dental, Vision, Life Insurance, Short-term and Long-term Disability, and Teladoc (available to full-time employees).
  • 401k with Up to 3% Company Match: 401k with up to 3% company match.
  • Paid Vacation and Sick Time: Paid vacation and sick time.
  • Flexible Scheduling: Flexible scheduling.
  • Full-time and Part-time Positions: Full-time and part-time positions.
  • Career Growth Opportunities: Career growth (opportunity to become Lead Cashier or Assistant Manager).