Customer Engagement Associate

1 week ago


Shrewsbury, Massachusetts, United States Sunbelt Rentals Full time

Position Overview:

As a vital member of our team, the Customer Service Representative plays a crucial role in ensuring customer satisfaction and operational excellence at Sunbelt Rentals.

About Us:

Sunbelt Rentals is dedicated to being the premier choice in the equipment rental sector. We provide a comprehensive range of equipment, from pumps to scaffolding, ensuring our clients have everything they need for their projects. Our knowledgeable staff and extensive fleet set us apart in the industry.

Key Responsibilities:

  • Assist customers with their equipment rental needs through phone and in-person interactions.
  • Understand and assess customer requirements to provide tailored solutions.
  • Process orders efficiently while maintaining a high level of customer service.
  • Support administrative tasks related to customer interactions and order management.

Qualifications:

  • High School diploma or GED is required.
  • A valid driver's license is necessary.
  • Familiarity with various construction and industrial tools is preferred.

Skills and Abilities:

  • Previous experience in the equipment rental industry is advantageous.
  • Strong communication and customer service skills are essential.
  • Proficient in computer and administrative tasks.
  • Bilingual candidates may be preferred in certain locations.

Physical Requirements:

This role may require physical activities such as bending, lifting (up to 50 pounds), and working in various environments.

Join Our Team:

At Sunbelt Rentals, we invest in our employees through competitive benefits and comprehensive training programs. We are continually seeking talented individuals to contribute to our growth and success.

Sunbelt Rentals is an Equal Opportunity Employer, welcoming applications from all qualified individuals.



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