Banking Relationship Manager

3 weeks ago


Rock Falls, Illinois, United States Midland States Bank Full time

At Midland States Bank, we offer a Total Rewards program that includes base salary as one component. This position also offers additional compensation in the form of short-term incentives (i.e., bonus and/or commission) and may include long-term incentives (i.e., stock awards). Our Total Rewards package also includes banking perks, an Employee Stock Purchase Plan, 401K plan with company match, and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

The Personal Banker - Bilingual position is responsible for delivering exceptional customer service to our diverse clientele. To effectively assist our multilingual customers, proficiency in both English and Spanish is required.

We seek a highly motivated individual with established track record of participation in community groups or events to obtain networking opportunities. Key responsibilities include tracking and monitoring sales, referrals, and opportunities in the customer information software, profiling and referring to our banking partners utilizing skills obtained through internal sales training courses, driving personal sales and team sales, and accurately processing customer transactions, balancing, and safeguarding against fraud.

This role requires occasional travel for training and team meetings, and willingness to travel periodically to locations within the market as needed. The ideal candidate will maintain compliance with all applicable regulations, including the Bank Secrecy Act (BSA), and possess broad knowledge of bank systems, consumer loans, and deposit accounts. A cash handling and customer service background is also essential.

Estimated annual salary: $60,000 - $80,000

Requirements:

  • 2-3 years of relevant work experience
  • Broad knowledge of bank systems, consumer loans, and deposit accounts
  • Cash handling and customer service background
  • Demonstrated proficiency in both English and Spanish


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