Clinical Hearing Assistant Lead
4 days ago
We are currently seeking a Clinical Hearing Assistant Lead to join our team at Associated Hearing Care. This is a unique opportunity to take on a leadership role and contribute to the success of our practice. If you are a motivated and experienced individual with a passion for audiology, we encourage you to apply for this exciting opportunity.
About the Role
This is a full-time position that requires travel between our Winona and Onalaska hearing centers. The successful candidate will have excellent communication skills, be able to multitask efficiently, and maintain confidentiality in all patient interactions. You will work closely with our audiologists and hearing instrument dispensers to provide seamless patient care and support.
Responsibilities
* Assist patients with questions, concerns, or issues related to their hearing aid technology
* Answer phones, manage schedules, and coordinate with AuD & HID partners
* Organize and track orders, repairs, remakes, and supplies
* Prepare daily schedules, materials, and equipment for patient appointments
* Maintain infection control protocols and a clean working environment
* Assist with documentation, insurance verification, and billing processes
* Monitor and maintain supply levels in the lab and procedure rooms
Requirements
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* Excellent communication, organizational, and time-management skills
* Ability to multitask, prioritize tasks, and meet deadlines
* Basic knowledge of hearing aid technology and audiology concepts
* Strong attention to detail and commitment to accuracy
* Ability to maintain confidentiality and handle sensitive information
Salary Information
We offer a competitive salary range of $55,000 - $65,000 annually, depending on experience. Our benefits package includes medical, dental, and vision coverage, as well as paid time off and opportunities for professional growth and development.
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