Store Protection Specialist
1 week ago
We are seeking a highly skilled and experienced Store Protection Specialist to join our team at Ross Stores. As a Store Protection Specialist, you will be responsible for providing a visible presence at store entrances and exits, mitigating theft and fraud, and maintaining a safe and secure environment for associates and customers.
Key Responsibilities- Provide a visible presence at store entrances and exits to deter theft and fraud
- Maintain a safe and secure environment for associates and customers
- Monitor sales floor for potential theft indicators and address as directed by store leadership
- Partner with store leadership to ensure compliance with loss prevention directives and minimize operational shortage
- Embody company values and maintain a mentality to protect the Ross treasure
- High school education or equivalent required, AA degree preferred
- One year retail supervisor experience or similar training preferred
- One year loss prevention/security training preferred
- Active Security Guard License preferred
- Ability to work effectively in a fast-paced environment
- Strong communication skills
- Demonstrated ability to build and maintain relationships with the store team
- Excellent customer service skills
- Proven ability to effectively resolve conflict
- Consistent timeliness and regular attendance
- Ability to spend up to 100% of working time standing, walking, and moving around the store
- Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling)
- Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need)
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.
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