Patient Registration Coordinator

1 week ago


Downey, California, United States PIH Health Full time
Job Summary

As a Patient Registration Representative I, you will play a vital role in enabling patients to secure access to care at PIH Health facilities. Your primary responsibility will be to perform all tasks related to registration and pre-registration of outpatient and inpatient accounts. You will calculate and secure patient liability, including copayments, coinsurance, and deductibles in an efficient, accurate, and hospitable manner to ensure that the patient, physician, and hospital's needs are met.

Key Responsibilities
  • Register patients and obtain necessary information for billing and insurance purposes
  • Calculate and secure patient liability, including copayments, coinsurance, and deductibles
  • Ensure accurate and efficient processing of patient accounts
  • Provide excellent customer service and communication with patients, staff, and physicians
  • Maintain confidentiality and adhere to HIPAA laws
Requirements
  • High school graduate or equivalent required
  • 1+ year of medical office/hospital/medical billing work experience preferred
  • Medical terminology knowledge strongly preferred
  • Insurance knowledge required
  • Strong computer skills and knowledge in Word, Excel, and ability to maneuver through multiple screens in a timely manner
  • Excellent written and verbal communication skills
  • Ability to multi-task in a fast and high-pressured environment


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