Customer Service Representative
1 week ago
About the Job
We are seeking a dedicated and results-driven Customer Service Representative to join our team at Sitnasuak Native Corporation. As a key member of our retail staff, you will be responsible for providing exceptional customer service, maintaining a positive store environment, and achieving sales goals.
Responsibilities
- Provide exceptional customer service by responding to customer inquiries, resolving issues, and making recommendations on products.
- Maintain a clean and organized store environment by stocking shelves, processing merchandise, and adhering to visual merchandising standards.
- Process sales transactions accurately and efficiently while maintaining a high level of customer satisfaction.
- Participate in inventory management, including receiving, stocking, and counting merchandise.
- Perform other duties as assigned by management.
Requirements
- A minimum of 1 year of experience in a retail or customer-facing role.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Strong communication and interpersonal skills with the ability to work effectively with customers, colleagues, and management.
- Basic math skills and accuracy when handling cash and operating a point-of-sale system.
- Ability to lift up to 70 pounds and stand for long periods.
Benefits
- A competitive hourly rate of $18.00-$22.00 per hour, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Opportunities for career advancement and professional growth within the company.
Estimated Salary: $40,000 - $55,000 per year (based on full-time hours and hourly rate).
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