Customer Experience Specialist

1 week ago


Nome, Alaska, United States Sitnasuak Native Corporation Full time

About the Position:

  • This is an exciting opportunity to join Sitnasuak Native Corporation as a Customer Experience Specialist.
  • We are seeking a highly motivated individual to provide exceptional customer service, manage inventory, and maintain a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer experiences by delivering personalized service, resolving issues promptly, and following up on customer inquiries.
  • Maintain accurate inventory levels, ensuring timely restocking of merchandise and monitoring stock levels.
  • Perform tasks that require physical effort, including hauling freight from trucks to storage rooms, lifting heavy boxes, and standing for extended periods.

Requirements:

  • A high school diploma or equivalent is required. A year of related experience is preferred.
  • Excellent communication and interpersonal skills, including active listening, prompt service, and follow-up, are necessary.
  • Basic math skills, including addition, subtraction, multiplication, division, finding ratios/percentages, and reading bar charts/graphs, are required.

Benefits:

  • A competitive salary of $42,000 per annum, commensurate with experience.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • An opportunity to grow professionally and personally within the company.


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