Logistics Manager

1 week ago


Syracuse, New York, United States POLYWOOD Full time

About the Role:

The Commercial Logistics Manager is a pivotal position at POLYWOOD, responsible for orchestrating an unparalleled delivery experience for our products, whether for residential or commercial projects. This role is at the forefront of refining our logistics and supply chain strategies, turning challenges into opportunities for growth and innovation.

Key Responsibilities:

  • Elevate supplier partnerships by cultivating deep, enduring relationships with logistics suppliers, ensuring they share and uphold our vision of service excellence.
  • Expand and diversify the supplier network by establishing a network of regional and national white glove suppliers.
  • Shape negotiations to secure advantageous terms that reflect our dedication to quality and efficiency, particularly in handling high-volume commercial projects.
  • Lead complex delivery of large-scale commercial orders with tight delivery windows and white glove requirements.
  • Deploy rigorous metrics and feedback systems to continuously elevate the performance standards of our white glove delivery services for both residential and commercial clients.
  • Integrate supplier operations seamlessly into our broader distribution model, ensuring timing and execution that aligns with our standards, especially when managing commercial projects.
  • Identify and assimilate new suppliers who are not just participants but true partners in our journey towards redefining luxury in sustainability across residential and commercial landscapes.
  • Utilize analytics to steer strategic decisions, optimizing our processes and setting new benchmarks in white glove management, with a focus on both consumer and commercial growth.
  • Ensure every white glove supplier interaction is a reflection of our brand's core values of exceptional service and customer satisfaction, whether for individual clients or commercial partners.

What We're Looking For:

We're seeking a highly experienced logistics professional with a minimum of 5-7 years in leadership roles within white glove management, procurement, or supply chain management, particularly within sectors dealing with high-value, environmentally sensitive products, including large-scale commercial projects.

Requirements:

  • Bachelor's degree in Supply Chain Management, Business Administration, Logistics, or a closely related field.
  • Exceptional negotiation skills, stellar relationship management capabilities, and acute analytical acumen.
  • Deep familiarity with the latest in supply chain management software and tools.

About POLYWOOD:

POLYWOOD is a U.S.-based company that proudly operates from our original headquarters in Syracuse, Indiana, with an additional facility in Roxboro, North Carolina, and a burgeoning remote workforce. We're committed to designing, engineering, and building beautiful outdoor furniture using sustainable materials, including landfill- and ocean-bound plastics, all with a zero-waste mindset.



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